1. Who we are and scope
ConvertorLab ("we", "us", or "our") provides browser-based image and PDF tools at https://www.convertorlab.com. This Privacy Policy applies when you visit the website, use the tools, read guides, or contact us.
ConvertorLab is designed for practical file preparation, including image conversion, PDF utilities, compression, resizing, cropping, watermarking, grayscale conversion, and file organization.
2. Files you process with tools
Many ConvertorLab tools are designed to run in your browser using JavaScript and browser APIs. Where a tool works this way, selected files are processed locally on your device instead of being intentionally uploaded to our server for processing.
Temporary file data may exist in your browser memory while a tool is running. Your browser, device, file size, and file structure can affect how processing works. Please avoid using any online tool for files that require a level of security beyond your browser environment.
3. Information we may collect
- Information you provide: name, email address, subject, message, and issue details when you contact us.
- Technical logs: IP address, browser type, device information, referring URL, pages visited, timestamps, and error or status codes generated by hosting infrastructure.
- Preference storage: browser storage such as theme preference or similar settings that help the interface work consistently.
- Analytics and advertising data: data collected by analytics or advertising providers, if enabled, according to their own policies and user settings.
4. Advertising, Google AdSense, and third-party vendors
ConvertorLab may display ads through third-party advertising services, including Google AdSense. Third-party vendors, including Google, may use cookies, web beacons, or similar technologies to serve ads based on a user's prior visits to this website or other websites.
Google's use of advertising cookies enables Google and its partners to serve ads based on visits to ConvertorLab and other sites. Users may manage ad personalization through Google's advertising settings and can learn more from Google's own advertising and privacy resources.
Advertising partners may measure ad performance, prevent invalid activity, limit repeated ads, and show ads that may be more relevant. We do not control every cookie or identifier used by third-party advertising networks.
5. Cookies and similar technologies
Cookies, local storage, session storage, pixels, and similar technologies may be used for essential site functions, preferences, analytics, advertising, security, and performance measurement. Our Cookie Policy explains these uses in more detail.
6. How we use information
- To provide, maintain, and improve the website and tools.
- To respond to support messages, feedback, corrections, and privacy requests.
- To troubleshoot errors, protect the site from abuse, and improve reliability.
- To understand general content and tool performance.
- To support advertising, where ads are enabled, in a policy-compliant way.
- To comply with legal obligations or respond to valid legal requests when required.
7. How information may be shared
We do not sell personal information. We may share limited information with service providers that help operate the website, such as hosting, email, analytics, security, or advertising providers. These providers process information according to their own terms, policies, and legal obligations.
We may also disclose information if required by law, to protect the website, to respond to abuse, or to protect rights, safety, and security.
8. Retention
We do not intentionally retain files processed in browser-side tools. Contact messages may be kept for a reasonable period so we can respond and maintain support history. Hosting logs are retained according to hosting and security needs. Some information may be retained longer if required by law or needed to establish, exercise, or defend legal claims.
9. Your choices
- You can block or delete cookies through your browser settings.
- You can use browser privacy controls, ad personalization controls, and consent tools where available.
- You can choose not to send personal information through the contact form or email.
- You can contact us to request access, correction, deletion, or review of personal information you provided directly.
10. Security
We use reasonable measures such as HTTPS and reputable hosting to protect the website. No website, browser tool, or internet transmission can be made completely secure in every situation. Keep backups of important files and review output before relying on it.
11. Children's privacy
ConvertorLab is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided personal information, contact us so we can review and take appropriate action.
12. Changes to this Privacy Policy
We may update this Privacy Policy when the website, tools, advertising setup, analytics setup, or legal requirements change. The updated date on this page will show when the policy was last revised.
13. Contact us
For privacy questions, cookie questions, data requests, or policy concerns, contact convertorlab@gmail.com.